CarParts.com, Inc. (NASDAQ: PRTS) has partnered with Extend to launch comprehensive shipping and product protection services, elevating the eCommerce experience for customers.
Extend Shipping Protection safeguards packages against loss, theft, and damage during transit, offering seamless claims resolution through a 24/7 online platform. The goal is to ensure reliable deliveries and boosts customer satisfaction.
Additionally, Extend Product Protection allows customers to supplement standard manufacturer warranties with extended coverage of up to three years, providing long-term confidence in their purchases. Over 6,000 customers have already opted in since its introduction.
“By partnering with Extend, we enhance customer trust while driving operational efficiency,” said Michael Huffaker, COO of CarParts.com.
This collaboration underscores CarParts.com’s commitment to redefining automotive eCommerce by integrating advanced technology and customer-focused solutions.