Cox Automotive has launched an enhanced Xtime Service Scheduler, introducing a streamlined, mobile-first platform designed to simplify vehicle service appointments for dealership customers.
The upgraded system features a modernized interface, reducing the number of steps required to schedule maintenance and repairs across smartphones, tablets and desktop computers.
Key improvements include clearer service pricing and estimates, increased visibility of promotional offers, simplified navigation and consolidated customer sign-in options.
The platform primarily targets franchised automotive dealerships and their service departments, helping service managers increase appointment bookings, improve shop utilization and retain customers who might otherwise turn to independent repair facilities.
The platform also incorporates dealership branding, creating a more consistent customer experience while helping service departments capture appointments and strengthen customer retention.
According to Cox Automotive, the enhancements address growing consumer expectations for convenient digital transactions and improved service transparency.
The updated scheduling experience is available to dealerships using Xtime Schedule, with no additional activation required.
